Most of you will have noticed this little phenomenon called “twitter”… and apart from my personal account, I have now joined as well. You can follow me under twitter.com/chow_ying I’ll be posting updates about new articles, the occasional consulting-related link and maybe a question to the audience once in a... 

A friend had just received an inscrutable error message. Err = 8008, it read, entirely unhelpfully. What mysterious problem was there this time? He’d set his heart on the fourth season of HBO’s hit series Entourage that evening, and now the download was stalled. Then he realized: What if he Googled the... 

A friend had just received an inscrutable error message. Err = 8008, it read, entirely unhelpfully. What mysterious problem was there this time? He’d set his heart on the fourth season of HBO’s hit series Entourage that evening, and now the download was stalled. Then he realized: What if he Googled the error...