In a recent post, I talked about the importance of helping your cross cultural teams develop cultural literacy, by which I mean an understanding of and sensitivity to values and beliefs that lie beneath the surface differences of language, cuisine and style. Whether members of a cross-cultural team work in the same location... 

When business is going badly, it’s difficult to find positive things to talk about with your employees. But research conducted by Thomas O. Davenport, a principal at the human resource consulting firm Towers Perrin, illustrates why doing so is crucial to encourage a team to overcome negative currents. Threats and... 

When business is going badly, it’s difficult to find positive things to talk about with your employees. But research conducted by Thomas O. Davenport, a principal at the human resource consulting firm Towersperrin, illustrates why doing so is crucial to encourage a team to overcome negative currents. Threats and losses...