In a recent post, I talked about the importance of helping your cross cultural teams develop cultural literacy, by which I mean an understanding of and sensitivity to values and beliefs that lie beneath the surface differences of language, cuisine and style. Whether members of a cross-cultural team work in the same... 

When business is going badly, it’s difficult to find positive things to talk about with your employees. But research conducted by Thomas O. Davenport, a principal at the human resource consulting firm Towers Perrin, illustrates why doing so is crucial to encourage a team to overcome negative currents. Threats... 

When business is going badly, it’s difficult to find positive things to talk about with your employees. But research conducted by Thomas O. Davenport, a principal at the human resource consulting firm Towersperrin, illustrates why doing so is crucial to encourage a team to overcome negative currents. Threats and...